Stakeholder Engagement

Expectations

• Job security and career advancement opportunities
• Fair performance Appraisal
• Promotion of employee knowledge and skill development
• Fair compensation/benefits/welfare and activities with employee participation
• Occupational health, safety and working environment
• Access to accurate and complete information of the Company
• Support for technology to increase work efficiency

Key Implementation

• Establish a clear career growth structure within the organization.
• Establish clear criteria for evaluation, including fair compensation and benefits.
• Prepare a clear training plan to develop knowledgefor employees at all levels, along with projects to promote employee potential.
• Create work environment to promote good workingatmosphere.
• Organize activities to promote occupational health and safety of employees.
• Appoint welfare committee to represent employeesin meetings with the management.
• Communicate and publicize corporate information and movements to employees at all levels to be fully informed.

Expectations

• Honesty, transparency, compliance with the Stock Exchange of Thailand’s corporate governance principles and information disclosure criteria
• Continuous performance growth
• Consistent returns
• Business expansion into new markets/new businesses
• Development of innovations and production technologies
• Business operations with social and environmental responsibility

Key Implementation

• Comply with relevant laws and good corporate governance.
• Disclose information transparently, accurately and timely according to the criteria published through the websites of the Company and the Stock Exchange of Thailand.
• Quarterly communicate strategies, directions and performance to build confidence among investors and shareholders.
• Report opinions from investors and shareholders to the organization’s executives.
• Create good performance and pay dividends at an appropriate rate in line with the Company’s growth.
• Study new business opportunities
• Seek opportunities to develop innovations and production technologies that are modern and sustainable.

Expectations

• Product quality and safety
• Delicious and diverse products
• Reasonable prices and attractive promotional offers
• Consumer responsibility
• Eco-friendly packaging
• Data security and privacy

Key Implementation

• Attempt to produce quality products that meet consumer needs.
• Develop product distribution channels to cover and reach more consumer groups, both in-store and online.
• Manage consumer satisfaction.
• Communicate and provide complete and accurate information about product nutrition in accordance with legal requirements
• Design and develop new products and production innovations that are sustainable and eco-friendly
• Establish policies and practices on protection of consumers’ personal data without leakage

Expectations

• Support and enhancement of partners’ business operations
• Fair procurement of eco-friendly products
• Develop long-term business potential together
• Debt payment on time and strict compliance with contract terms

Key Implementation

• Support knowledge and operations that take into account of environment, society and governance to improve partners’ business operations, and reduce operational risks.
• Select fair business partners.
• Encourage business partners to join the CAC network to fight corruption.
• Consider equality and mutual benefits with business partners.
• Comply with contracts and conditions of creditors in repaying principals, interests and other related collaterals

Expectations

• Development of good quality of life and enhancement of benefits for society and communities where the Company operates business
• Career promotion, and income generation for communities
• Respect for human rights in issues related to health, occupational health, safety of life and properties
• Reduction of environmental impacts from business operations such as carbon dioxide emissions, waste emissions, water and energy management, etc.

Key Implementation

• Support projects that generate income and employment for people in communities where the Company operates business.
• Participate with people in communities through various projects, such as Communities Feel Good x Ichitan Happy Project etc.
• Support and provide assistance to society and communities during crises.
• Assess impacts that may affect society, communities, and environment.
• Strictly comply with environmental and safety laws and regulations related to the company’s operations.
• Manage internal environment, and promote environmental awareness through the Tanland Learning Center.

Expectations

• Business operation with transparency and fair competition
• Business operation under the law
• Cooperation at the industrial level for national development

Key Implementation

• Operate business competition without using any illegal and unethical methods to obtain competitor information.
• Conduct within the framework of good competition rules and the specified laws, and avoid dishonest methods to destroy competitors

Expectations

• Compliance with relevant laws and regulations
• Corporate governance
• Product quality and safety
• Human rights and fair practice
• Social and environmental responsibility
• Assessment of carbon footprint for organization (CFO)
• Sustainability disclosure

Key Implementation

• Strictly monitor and comply with relevant laws.
• Communicate operational information transparently, promptly and completely, and ready to listen to suggestions for improving operations.
• Raise the standard of business operations to become an organization with sustainable growth to reduce impacts on society and environment.